Success of an organization depends on its processes, how people perceive it, and how they adhere to it. This makes a process training a challenge. More often than not, consistent messaging and consistent instruction in the training, right level of learner engagement and experience, application of processes, and lack of point of need information are some challenges that organizations face when dealing with process training.

Our approach to process training largely focuses on:

  • WIFM and WIFB (Whats in for Me and Whats in for Business)
  • Less is more (focus on key process steps critical to a role and business)
  • Making learner autonomous

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